Getting to Know the Women of MacPherson Law: A Conversation with Paralegal Tracy Cole

At the close of her first year as the newest paralegal at MacPherson Law, LLC, we asked Tracy Cole to answer a few questions about her past, her passions and the high points from her first year. Her enthusiasm and compassion for our clients is obvious in her answers. Read on to find out why these traits and more make Tracy a fantastic addition to our team.

Tell us a little about yourself.

A little about me…I’m the oldest of only two girls in my immediate family. Family is the most important thing in the world to me. I would not be who I am or where I am today without the constant love and support of my amazing family. I am very blessed to have such a close relationship with my parents, my sister and her family, and my grandmother and extended family. We are a tight-knit group and we take care of each other. Someday, I hope to be able to have a family of my own and I hope to instill in my own children the values and traditions that have been taught to me.

I am a simple person and I love the simplicity of life. I’m a country girl and I love the outdoors. On any given warm weather weekend, you’ll most likely find me enjoying nature at its finest, whether it’s being on the river, hiking and exploring, fishing or camping. And, I’m never without the loves of my life, my boyfriend, Jason and my Boxer “fur baby” Ellie. Life is always an adventure, but it isn’t about the destination, it’s about the journey and the company we keep along the way.

What do you most enjoy about your job?

I absolutely love my job. I enjoy lots of things about working at MacPherson Law, but the thing I enjoy the most is when I get to help truly deserving people the benefits and compensation that they need. I have a background in human services, which in my opinion, aids me in my research in a lot of our personal injury and disability cases. I have a greater understanding and compassion for people and I naturally want to take care of them.

I also love that I am constantly challenged and always learning new things. We work together as a team at MacPherson Law. Ashleigh and Amy are both very knowledgeable and experienced in all aspects of our practice, and are both eager to teach me anything. This allows me to manage my clients’ cases more effectively, which in turn takes the burden from of them. It is very fulfilling to know that our clients are well taken care of and satisfied with the end results.

Tell us about some of the case results of which you are most proud.

Quite honestly, I am proud of all of our case results. Being the “newbie” here, I haven’t had the opportunity to be a part of the hundreds of cases that Ashleigh and Amy have, but the one that comes to mind first and foremost is one of my very first cases assigned to me. It was an injury case involving a young man who had been involved in a terrible motor vehicle accident. He came to us after working with an advertising firm who had treated him terribly. Ashleigh discovered additional coverage that the former firm had failed to pursue and together we were able to get this young man the maximum compensation available to him under three separate insurance policies.

Another case that comes to mind is a social security disability case that we took over—again from another firm. The parents of a young man who suffered profound mental and cognitive disabilities turned to us after feeling that his case was being mishandled by his previous attorney. Within a few months of taking over the case, we got his decision overturned and he began receiving the benefits he so desperately needed. His parents were overjoyed and told us how grateful they were that he was never treated as “just another case.”

What is one thing that you wish more people knew about legal professionals?

We’re not that different from anyone else. We have families and we are involved in activities that most people enjoy. Some of us enjoy the outdoors, some of us would rather curl up with a blanket and a good book, some of us prefer steak and some of us prefer sushi-- what I’m saying is that we are human too. But, we all are here for one common purpose, and that is to help those who are deserving, obtain a benefit that they would otherwise not be able to obtain on their own. I wish more people understood that legal professionals care about more than money. We are caring, compassionate people who only want to help those who deserve it.

Our clients come to us because they need our assistance and knowledge of the legal system. Sometimes the only way an injured or disabled party can be compensated for their loss is through money; however, this in no way takes the place of their health or their livelihood. One cannot go back and prevent an accident, or change how an individual’s health has deteriorated, but what we can do is work to obtain the best compensation which will allow some type of healing and give peace of mind.

With what person, living or deceased, would you most like to have coffee?

This is a difficult question for me, only because there are several people who come to mind. First, is my Grandpa Cole. I was barely 18 when he was taken suddenly from us. He was a great man, one of the most caring and loving men I have ever had the pleasure of knowing, and I was his baby. His greatest joy in life was seeing the smiles on his children and grandchildren’s faces, and better yet, knowing that he had something to do with the reasons behind the smiles. Being his first grandchild, he spoiled me rotten as a child. I can remember several weekend mornings, sitting at Grandma and Grandpa’s kitchen table, waiting while grandma cooked us breakfast. Grandpa would always be sitting there with his coffee in hand and the Cracker Barrel morning show would be playing in the background on KTTS. I wish I had been given more time as an adult to sit and have coffee with my grandpa.

Another person I would like to sit and have coffee with one more time would be John Childress. John was my ex-husband’s grandfather and from the moment I entered his family, he treated me like as his granddaughter. For years, I had the pleasure of enjoying John’s company and stories as we had breakfast and coffee together almost every morning. I wasn’t working full time then and John had a lot of health issues. He lived in a small home just down the lane from our house. I would get up in the morning and walk down to check in on him and he would always have my breakfast and coffee ready, hot, and waiting for me when I walked in the door. We kept each other company and I’d like to think I had a small part in making his last days on this earth a little more enjoyable with our breakfast conversations.

What is one thing about you most people do not know?

One thing about me that most people don’t know is that I was given the opportunity to see a little more of the World at a young age. When I was 17, I went to Europe with group of young people called the Missouri Ambassadors of Music. Our group consisted of a small choir of about 30 individuals from all over the state of Missouri, of which I was fortunate to be one, an orchestra band and a Dixieland band. We were chosen from our individual schools and traveled through seven countries across Europe, mostly on a coach bus. We put on concerts, singing and performing for the locals in amazing cathedrals, Wesley’s Chapel in London, and even at a Polka Festival in Switzerland. It was an amazing, once in a lifetime experience for which I am so grateful, and that I will never forget.